Home    Product Search    Site Map    Checkout    Wholesale Login
Shipping Information

Tips & Discounts!
Join our email group for discount codes, design ideas & new releases!


The majority of our packages ship via UPS, however depending upon your location, it may ship via UPS, USPS, or FedEx. Large/bulk orders may go using a variety of freight services, including R&L Carriers. You will notice that great care is taken to ensure your artwork arrives safely, as our gallery staff is highly trained and specialized in secure packaging techniques.  Here is a quick example...

How we ship our "Essence" pieces
3 panels stacked w/ 12"x12" foam on top and between each layer
Sealed in plastic bag
2 sheets of 12"x24" bubble wrap that covers around all 4 sides and top & bottom
Boxed snugly in strong, reinforced cardboard shipping box
Shipped 100% insured

With our corporate accounts and large volume of shipments, we are able to keep the expenses low and provide an extra level of service and confidence for our clients. Please note, however, that if you choose to return or exchange your artwork you will be responsible for any additional shipping fees.

Return Policy

Returns must be initiated within 10 days of receiving your artwork. Please ensure that the item is packaged as safely and securely as it was when it arrived. Assuming it is received back at our studio with no damage, we will refund your purchase immediately thereafter. We highly recommend purchasing shipping insurance to leave the liability with the shipper in case anything happens to it on the way, otherwise any repair costs would be deducted from the refund.

PLEASE NOTE: YOU MUST RE-PACKAGE THE ARTWORK SAFELY AND EXACTLY HOW YOU RECEIVED IT. UNRESOLVED ARTWORK DAMAGE WILL BE DEDUCTED FROM YOUR REFUND.

Returns may be sent here:

    Metal Art Studio
    Attn: Returns
    1305 Monmouth Ave
    Cincinnati, OH 45225
Note: if you are returning the item due to a mistake on our end (like the item sent does not match the item on your receipt of purchase) then we will cover the return shipping fee.  Otherwise it will be deducted from the refund.

Copyright © 2012 Metal Art Studio, LLC  |  Cincinnati, OH
info@metalartstudio.com